Valet Attendant - Hourly + Tips - *Experience Required* - Ameristar Casino Hotel
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a well-established company known for providing premier valet parking and guest service solutions across various locations in the United States. Specializing in hospitality, Towne Park offers a professional and welcoming environment dedicated to ensuring exceptional customer experiences. The company emphasizes reliability, professionalism, and attentiveness, serving a wide range of clients including hotels, event venues, and commercial properties. Towne Park is committed to competitive and fair compensation, recognizing the skills, experience, education, and training of its employees, which helps maintain a motivated and customer-focused workforce.
The Guest Service Associate role at Towne Park is pivotal in delivering outstandin... Show More
The Guest Service Associate role at Towne Park is pivotal in delivering outstandin... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer service principles and personal services
- Ability to read and write English
- Basic arithmetic skills including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time
- Ability to operate manual transmission and perform parallel parking
- Physical ability to stand, walk, lift up to 100 pounds occasionally
- Willingness to work outdoor in various weather conditions
- Ability to communicate professionally and effectively
- Ability to follow established procedures and guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s, and work with American currency
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor, using guest last names
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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