Valet Attendant - Hourly + Tips - *Experience Required* - Ameristar Casino Hotel
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Day Shifts
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Job Description
Towne Park is a leading parking service company that focuses on providing exceptional and efficient valet and parking solutions to various clients, including hotels, airports, and commercial properties. Known for its commitment to quality and professionalism, Towne Park offers its employees competitive compensation packages and a supportive work environment that values customer service and operational excellence. This company maintains a strong presence in the industry by fostering a culture of safety, respect, and guest satisfaction, ensuring all employees are equipped with the right tools and training to perform their duties effectively. With a broad network and diverse clientele, Towne Park... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles of customer and personal services
- Ability to read, write and comprehend simple English
- Effective communication skills
- Basic math skills including operations with American money
- Understanding of 24-hour and military time
- Understanding of parking rates and procedures
- Ability to operate a manual transmission (preferred)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively to guests, clients and employees
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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