Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
uniform provided
Job Description
Hotel Vin, Autograph Collection, is a distinguished luxury boutique hotel located in the vibrant heart of Grapevine, Texas. This exceptional establishment combines world-class service with a deep passion for creating unforgettable guest experiences. Featuring 120 elegantly designed guest rooms, Hotel Vin stands as a premium destination for travelers seeking a unique blend of luxury, comfort, and cultural immersion. The hotel also houses the renowned Bacchus Kitchen + Bar, offering a premier wine experience that celebrates the rich local heritage, making it a standout choice for both leisure and business visitors. As part of Harvest Hall, a European-style food hall with... Show More
Job Requirements
- Previous valet and/or customer service experience preferred
- Comfortable closed toe non-skid shoes
- Must be able to exert physical effort lifting/transporting at least 50 pounds
- Able to push/pull carts and equipment up to 250 pounds
- Must endure various physical movements throughout the work area
- Able to stand and exert well-paced mobility for up to 4 hours
- Must enter and exit customers' vehicles 50 or more times daily
- Willingness to work outside in all weather conditions
- Must pass annual MVR screen
- Maintain a valid driver's license with a clean driving record
Job Qualifications
- Ability to maintain a valid driver's license with a clean driving record (MVR)
- Able to drive all types of vehicles
- Thorough knowledge of local areas and roads
- Experience driving vehicles
- Strong understanding of the English language
- Ability to communicate effectively with others both verbally and in writing
- Provide excellent customer service and maintain a professional demeanor
Job Duties
- Directs traffic of vehicles at hotel or restaurant entrance
- Secures taxis/transportation for guests/visitors
- Assists guests with luggage
- Parks guest vehicles and secures vehicle
- Safely and securely parks the customer car and provides the fastest possible return time
- Responsible for recording the guest's information on the valet ticket and the location/parking spot the car was parked
- Must use the correct color of ticket and properly advise the guest of any associated charge
- Returns rental vehicles for guests
- Completes errands/deliveries for guests
- Answers questions about the hotel or restaurant and surrounding areas
- Transports guests to various areas in the company vehicle within a 5 mile radius of the hotel
- Provides gracious and professional service in an efficient manner
- Performs all job duties toward the goal of maximizing guest service
- Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view
- Maintains a professional appearance and uniform standards
- Responds graciously to guest service issues and reports the situation to management
- Remembers that safety is always first
- Runs fast but drives slow
- Must pass annual MVR screen
- Additional tasks and responsibilities may be assigned at the discretion of the manager based on business volume and work needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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