Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable company specializing in parking and hospitality services that is dedicated to providing a superior guest experience. With a strong presence in parking management and guest services, Towne Park prides itself on offering attentive and professional service to all its customers. The company is committed to offering competitive and fair compensation packages, ensuring employees are compensated commensurate with their skills, experience, education, training, and location. Towne Park provides a friendly and professional work environment where employee contributions are valued, and opportunities for growth are available.
The available position is that of a Guest Service Associa... Show More
The available position is that of a Guest Service Associa... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state applying to work or within commutable distance
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state applying to work or within commutable distance
- One month related experience or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication and division using American money units
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities, and main attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to appropriate locations approved by the site
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter