Town Park

Valet Attendant - Henrico Medical Center

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $18.25
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Work Schedule

Day Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a dedicated hospitality services company focused on delivering exceptional experiences that create smiles and positive impacts for millions of patients, visitors, and guests. Renowned for its commitment to compassionate service, Towne Park supports individuals during stressful or unfamiliar times by easing anxieties and enhancing experiences through attentive, friendly engagement. The company fosters a workplace culture centered around meaningful impact, teamwork, and community involvement, making it a place where employees are empowered to make a significant difference every day. Whether it's through assisting guests with parking services or providing emotional support to families, Towne Park's mission-driven approach emphasizes... Show More

Job Requirements

  • Must hold a valid driver's license
  • Must have a high school diploma or GED
  • One month related experience or training or equivalent education and experience
  • Ability to safely operate vehicles and perform parking duties
  • Ability to communicate effectively with guests and team members
  • Ability to handle physical demands including lifting up to 100 pounds
  • Ability to work outdoors in varying weather conditions
  • Ability to provide friendly and professional customer service
  • Ability to understand parking procedures and processes

Job Qualifications

  • High school diploma or general education degree (GED)
  • One month related experience and/or training or equivalent combination of education and experience
  • Valid driver's license for the state of employment or within commutable distance
  • Knowledge of customer and personal services principles and processes
  • Ability to read and write standard English
  • Ability to comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add, subtract, multiply and divide using American money units
  • Ability to understand 24 hour and military time systems
  • Ability to understand applicable rates and time periods
  • Ability to operate a manual transmission highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Acknowledge and greet guests within five feet with professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks after receiving vehicle keys
  • Collect claim checks from guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles as needed

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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