Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company focused on creating exceptional experiences through compassionate service. Founded with the goal of impacting millions of patients, visitors, and guests, Towne Park operates in the hospitality industry by offering parking and guest services that emphasize professionalism, courtesy, and attentiveness. The company prides itself on fostering a work environment where every employee has the opportunity to make a meaningful difference by brightening the days of those they serve. Towne Park's culture is deeply rooted in the belief that impactful service leads to smiles and satisfaction, which is why team members are encouraged to... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the applicable state or commutable distance
- One month related experience or training or equivalent
- Ability to read and write standard English
- Knowledge of customer and personal service principles
- Ability to perform basic arithmetic and understand time and rates
- Physical ability to exert up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work outdoors in various weather conditions
- Availability to work 2pm-10pm with weekends required
- Ability to perform parallel parking
- Ability to operate manual transmission highly desirable
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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