
Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company that prides itself on creating exceptional experiences for countless patients, visitors, and guests each day. With a focus on compassionate service, it aims to make a meaningful impact by delivering smiles across various locations. The company believes that every interaction, whether assisting a patient and their family during challenging times or providing an unforgettable experience for guests in a new city, holds the potential to brighten someone's day. Towne Park fosters a culture centered around making a difference where employees are valued not just for their work, but for the impact they... Show More
Job Requirements
- high school diploma or general education degree
- valid driver's license appropriate for state of work
- one month related experience and/or training
- ability to read and write English
- ability to understand instructions and correspondence
- ability to write simple correspondence
- ability to present information effectively
- ability to perform basic arithmetic operations and understand money units
- understanding of 24 hour and military time
- understanding of applicable rates
- physical ability to operate a manual transmission vehicles and perform parallel parking
- ability to work outdoors in various weather conditions
- ability to lift and move up to 100 pounds occasionally
- availability for travel up to 5 percent
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- one (1) month related experience and/or training
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to approved locations
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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