Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Rotating Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences through attentive and compassionate service. With a focus on delivering smiles and making a positive impact, Towne Park serves millions of patients, visitors, and guests annually, ensuring each encounter is memorable and welcoming. This commitment places Towne Park as a trusted name in the hospitality industry, where every team member plays an essential role in enhancing the experience of guests and clients alike. The company values a culture of kindness, professionalism, and empathy, seeing each customer interaction as an opportunity to brighten someone's day. This philosophy is... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for state applied to or commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write English
- Ability to understand instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively in small group settings
- Basic arithmetic skills with money handling
- Understanding of 24 hour and military time
- Understanding of applicable rates
- Manual transmission operation preferred
- Ability to parallel park
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state of work or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information one-on-one and in small groups
- Ability to perform basic arithmetic including operations with American currency
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant friendly and professional demeanor with all guests co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions taxis reservations and other inquiries
- Provide guests with information about outlets meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt for all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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