Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Rotating Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests every year. Known for its commitment to creating smiles and making a positive impact, Towne Park thrives on providing compassionate and attentive service that eases the anxiety of patients and guests alike. With a culture founded on kindness, professionalism, and dedication, Towne Park offers its employees a rewarding career beyond just a job. The company values each team member’s contribution in enhancing guest experiences, making every day an opportunity to brighten someone’s day through excellent customer service. Towne Park prides... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or training or equivalent combination of education and experience
- Knowledge of customer service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Ability to perform arithmetic operations involving money
- Ability to understand 24 hour and military time
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or GED
- One month related experience or training or equivalent combination of education and experience
- Valid driver’s license
- Knowledge of customer and personal service principles and processes
- Ability to read, write, and comprehend standard English
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform arithmetic operations involving money
- Understanding of 24 hour and military time systems
- Ability to understand applicable parking rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles safely and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about facility outlets, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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