Valet Attendant, Full-Time/Part-Time, $19-$22/hr (Bay Area, CA)
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Flexible Schedule
Job Description
All About Parking Inc. is a leading provider of professional valet and parking management services, committed to delivering exceptional customer experiences while maintaining operational excellence. As an equal opportunity employer, the company embraces diversity and fosters an inclusive workplace that respects and values individuals regardless of race, creed, color, age, sex, religion, or national origin. Known for its dedication to safety, reliability, and customer satisfaction, All About Parking Inc. ensures all employees undergo a thorough background check, reflecting its commitment to security and trustworthiness in parking services. This organization specializes in managing valet parking operations, electric vehicle (EV) charging stations,... Show More
Job Requirements
- High school diploma or equivalent preferred
- must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- ability to work effectively on a team and independently to resolve customer issues
- ability to accommodate a flexible work schedule, including different times and locations
- physical ability to perform job duties including standing for extended periods, walking, lifting up to 50 pounds, and working outdoors
- reliable transportation to and from work
- ability to operate vehicles safely according to laws and regulations
- possession of a cell phone and email account
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high school diploma or equivalent preferred
- some customer service/public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain vehicle driving operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
- must possess a cell phone and email account and a reliable means of transportation to work
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates first and lasting impressions
- perform outdoor concierge/customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc.
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
- safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
- perform hourly and daily key audits including key transfers to customers and clients as directed
- manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
- assist in completing hourly and daily activity logs using Employee Portal or phone if available
- safely operate, ride, rebalance and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of account specific details
- be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
- other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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