Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Paid Time Off
Flexible Schedule
Health Insurance
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program
Job Description
All About Parking Inc. is a leading provider of parking management solutions, widely recognized for its dedication to excellence and inclusive employment practices. As an equal opportunity employer, the company strictly adheres to policies that ensure no discrimination based on race, creed, color, age, sex, religion, or national origin. Employees at All About Parking Inc. undergo thorough background checks to maintain the highest standards of safety and professionalism. The company specializes in valet parking and electric vehicle (EV) management services, offering a comprehensive and customer-focused approach to parking solutions. Located in San Jose, CA, this is a full-time position with... Show More
Job Requirements
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high school diploma or equivalent preferred
- some customer service or public relations experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- ability to work effectively on a team and independently to resolve customer issues
- ability to assist in maintaining station operations
- ability to maintain EV operations
- ability to maintain vehicle driving operations
- ability to recommend procedures that increase efficiency and maximize throughput for charging
- ability to provide hands-on EV training as needed
- ability to accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
- must possess a cell phone and email account and a reliable means of transportation to work
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communications skills
- high school diploma or equivalent preferred
- some customer service or public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate in a positive manner with co-workers, customers and vendors at all times
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV operations
- maintain vehicle driving operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule, including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute other duties with minimal direction
- ability to add, subtract, multiply and divide
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner
- perform outdoor concierge and customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
- safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
- perform hourly and daily key audits including key transfers to customers and clients as directed
- manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
- assist in completing hourly and daily activity logs using Employee Portal or phone if available
- safely operate, ride, rebalance and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of account specific details
- be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
- perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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