
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences that leave lasting impressions. Known for its commitment to delivering smiles and excellent service, Towne Park plays a crucial role in the hospitality industry by serving millions of patients, visitors, and guests at various locations. The company fosters a culture of compassion and attentiveness, recognizing the significance of every interaction in putting guests at ease and enhancing their overall experience. Towne Park operates with a mission to make a meaningful impact on its guests, clients, and employees alike by encouraging a welcoming and supportive environment. With an... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read, write, and comprehend English
- Strong communication skills
- Basic arithmetic skills
- Ability to understand and apply parking rates and procedures
- Capability to operate vehicles safely
- Physical ability to exert up to 100 pounds of force occasionally
- Willingness to work mostly outdoors in varying weather
- Ability to perform detailed ticketing and revenue tasks
- Ability to use positive interpersonal skills
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group settings
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Greet guests within five feet using a professional and friendly manner
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks upon receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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