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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Inn on Biltmore Estate is a prestigious luxury hotel located on the renowned Biltmore Estate, a historic and celebrated landmark known for its exquisite architecture, sprawling gardens, and exceptional guest experiences. As a premier hospitality establishment, the Inn on Biltmore Estate offers guests a unique blend of Southern charm, sophisticated elegance, and world-class service. The hotel caters to travelers seeking an immersive and memorable stay, providing upscale accommodations, fine dining, and personalized attention to detail. Recognized for its commitment to excellence and delivering enchanting experiences, the Inn is a sought-after destination for both domestic and international visitors. The company fosters... Show More
Job Requirements
- Must be able to lift at least 50 pounds or more on a regular basis
- Be able to park and retrieve vehicles from valet parking in a timely manner
- Ability to operate standard transmission vehicles
- Have full manual dexterity and be able to walk and stand for extended periods
- Ability to work outside in all types of weather with fluctuations in temperatures and conditions
Job Qualifications
- Prior guest service experience strongly preferred
- Prior experience in a hotel/resort setting or as a valet
- Commitment to delivering world class guest service
- Ability to operate both automatic and standard transmission vehicles
- Excellent organizational skills
- Ability to prioritize, multi-task, and problem solve quickly in a guest service setting
- Ability to exercise good judgment and take initiative
- Strong interpersonal and communication skills
- Effective communication using standard written and spoken English
- Fluency or working knowledge in other languages beneficial
- Ability to work effectively as part of a team in a dynamic guest-service environment
- Valid driver’s license
- At least 18 years of age or older
- Clean and points-free driving record for at least the past two years
Job Duties
- Greet guests arriving at the Inn on Biltmore Estate in accordance with training and service standards
- Assist with parking and retrieving guest vehicles
- Maintain the front entrance areas of the inn
- Maintain the valet parking areas and the pathways to/from
- Keep guest vehicles windshields clear of dirt/grime/ice
- Safely operate guest vehicles as essential job duty
- Ensure that guests maintain feeling of enchantment during arrival/departure process
- Help serve and assist guests whenever possible
- Conduct security checks of vehicles under valet care as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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