Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career Development
Job Description
Table Mountain Casino Resort is a premier hospitality and entertainment destination known for delivering exceptional guest experiences through its wide range of services, including gaming, dining, and event hosting. Located in an accessible area, the resort prides itself on its commitment to quality service, sophisticated facilities, and a friendly atmosphere that attracts both locals and visitors seeking leisure and entertainment. As a prominent player in the hospitality industry, Table Mountain Casino Resort focuses on maintaining high standards of customer service, safety, and operational excellence across all its departments.
The role of Valet Attendant at Table Mountain Casino Reso... Show More
The role of Valet Attendant at Table Mountain Casino Reso... Show More
Job Requirements
- Valid driver's license with a clean driving record acceptable to Table Mountain Casino Resort's insurer
- High school diploma or equivalent unless waived by Human Resources Management
- Ability to pass pre-employment drug and alcohol screening
- Must successfully complete background investigation
- Must obtain and maintain a gaming license
- Ability to work flexible schedules including nights, weekends, and holidays
- Ability to stand for prolonged periods and lift up to 25 pounds
- Ability to work in noisy, indoor, and outdoor environments with exposure to varying weather conditions
- Willingness to travel locally, regionally, and occasionally domestically using a personal vehicle
Job Qualifications
- High school diploma or equivalent
- Previous hospitality experience preferred
- Excellent communication skills both written and verbal
- Strong leadership and team management skills
- Ability to operate vehicles with manual and automatic transmissions
- Knowledge of parking operation procedures
- Knowledge of traffic flow and safety regulations
- Ability to handle customer inquiries and resolve issues professionally
- Proven organizational and time management skills
- Ability to work independently and as part of a team
- Ability to manage complex projects and establish priorities
- Ability to interact efficiently with department heads, customers, and team members with patience and tact
- Ability to work well under pressure in a fast-paced environment
- Ability to maintain focus on guest needs while remaining calm and courteous
Job Duties
- Greet guests, collect keys, park and retrieve vehicles in a safe and efficient manner
- Maintain vehicle safety and offer assistance with luggage
- Provide a warm and welcoming greeting to arriving guests
- Safely drive and park vehicles in designated areas, following traffic laws and safety guidelines
- Collect and organize keys, ensuring accurate record-keeping and secure storage
- Assist guests with luggage, including loading and unloading
- Provide friendly and helpful service to all guests, answering questions and addressing concerns
- Complete parking tickets with necessary details and maintain accurate records of vehicle arrivals and departures
- Ensure valet area is maintained tidy and organized, ensuring vehicles are clean before and after use
- Direct traffic flow in the parking area, ensuring smooth and efficient operations
- Maintain professional appearance and polite demeanor at all times
- Consistently offer professional, friendly, and engaging service
- Identify and anticipate guests' needs to ensure personalized service
- Secure and retrieve vehicles within and from the parking facility as per valet procedures
- Maintain a clean and neat work environment including common rooms, storage closets, Porte Cochere, and main entrance
- Comply with all posted speed limit regulations and vehicle operation safety rules
- Maintain consistent customer satisfaction through individual service initiatives
- Answer guest questions and offer information regarding transportation and promotions
- Operate all vehicle types in a congested environment
- Work flexible schedules including mornings, evenings, nights, weekends, and holidays
- Transport luggage to and from guest rooms
- Perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink lists restaurant, hotel, and hospitality jobs.
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