Job Overview
Compensation
Type:
Hourly
Rate:
Exact $16.89
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
This job opportunity is with a well-established hotel renowned for its commitment to exceptional guest services and hospitality. The organization prides itself on providing a welcoming and comfortable atmosphere for all guests and visitors, ensuring their experiences are positive and memorable. As a key component of the hotel’s operations, the position focuses on maintaining a high level of guest satisfaction by delivering professional and courteous service at all times. The hotel operates in a dynamic and fast-paced environment where attention to detail and a friendly demeanor are essential for success. The establishment not only offers luxurious accommodations but also a... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- Ability to communicate effectively with guests and team members
- Ability to lift and move luggage and equipment
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to follow safety policies and procedures
- Punctuality and reliable attendance
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Valid driver’s license with a clean driving record
- Strong communication and interpersonal skills
- Ability to handle guest complaints professionally
- Knowledge of local area attractions and hotel amenities
- Ability to operate vehicles safely and follow traffic laws
- Familiarity with safety procedures and use of PPE
- Ability to work in a fast-paced environment and multitask
- Attention to detail and reliability
Job Duties
- Opens doors and assists guests/visitors entering and leaving property
- Monitors and directs personal and commercial vehicle traffic on property to ensure legal parking and smooth traffic flow
- Parks vehicles efficiently and properly tags vehicles with accurate guest information
- Maintains security of vehicles and vehicle keys
- Communicates parking procedures to guests/visitors
- May drive passengers from hotel to destinations according to schedule while obeying traffic laws
- Loads and unloads guest luggage and equipment
- Resolves guest complaints within scope of authority and refers to management if necessary
- Notifies supervisor and/or Security of unusual events or alleged theft
- Notifies management of problems from guest complaints or disruptive behavior
- Follows safety policies and procedures, reports safety issues and takes immediate action in emergencies
- Uses Personal Protective Equipment (PPE) as required and reports defective PPE
- Maintains compliance with hotel’s Hazardous Material (HAZMAT) program
- Reports to work on time and regularly
- Monitors and maintains safety, security, and cleanliness of parking areas
- Reports vehicles/safety hazards and potential security problems
- Maintains cleanliness of transportation vehicles
- Supplies guests with directions and information on amenities and local attractions
- Notifies management of unsafe conditions, needed maintenance, and accidents
Job Qualifications
Experience
No experience required
Job Location
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