Valet Attendant - Four Seasons Westlake Village (Seasonal) $16.50/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable company specializing in parking management services, known for its commitment to quality service and customer satisfaction. With a widespread presence in various locations, Towne Park prides itself on providing exceptional hospitality services to its guests. The company emphasizes fair, competitive compensation consistent with the job-related skills, experience, education or training, and the location of employment. As a leading parking services provider, Towne Park focuses on creating a welcoming environment for guests, ensuring convenience, safety, and professionalism in every interaction.
The Guest Service Associate position at Towne Park offers a vital role within the hospitality indus... Show More
The Guest Service Associate position at Towne Park offers a vital role within the hospitality indus... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver's license for the state of employment or a commutable distance
- Minimum of one month related experience or equivalent combination of education and experience
- Ability to read, write, and comprehend English
- Ability to perform basic math operations including addition, subtraction, multiplication, and division
- Physical ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work outdoors in various weather conditions
- Comfortable standing or sitting for extended periods
- Ability to operate a vehicle safely, preferably with manual transmission
- Good communication and interpersonal skills
- Willingness to follow established operational procedures and instructions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- One (1) month related experience and/or training
- OR equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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