Valet Attendant - Four Seasons Westlake Village PT $16.50/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company specializing in providing exceptional guest experiences primarily through expertly managed parking and valet services. With a strong commitment to customer satisfaction, Towne Park prides itself on creating smiles and making every interaction a positive and memorable one. Our services impact millions of patients, visitors, and guests across various locations, ensuring their parking and valet needs are met with professionalism and genuine care. Towne Park operates with an emphasis on compassionate service, whether easing the anxiety of a hospital patient and their family or welcoming a traveler in an unfamiliar city. Our team... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or nearby state
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients, and employees
- Basic math skills including addition, subtraction, multiplication, and division
- Understanding of 24 hour and military time
- Understanding of applicable rates
- Ability to operate manual transmission (highly desirable)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer service principles and processes
- Ability to read, write, and comprehend standard English
- Capability to present information effectively in one-on-one or small group settings
- Basic math skills including addition, subtraction, multiplication, and division using American money units
- Understanding of 24 hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Provide guests with directions, taxi information, reservations, and other inquiries
- Deliver messages and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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