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Valet Attendant - Four Seasons Westlake Village $16.90/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in parking management services, providing efficient and high-quality valet and parking solutions across various premium locations including hotels, airports, and urban centers. Known for prioritizing customer satisfaction and operational excellence, Towne Park aims to create a seamless parking experience for its guests by investing in employee training and fostering a welcoming work environment. As an employer, Towne Park offers competitive compensation, including an hourly base pay starting at $16.90 with additional shift differentials and tips for overnight shifts, reflecting the value placed on employee skills and dedication.
The role of Guest Service... Show More
The role of Guest Service... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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