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Valet Attendant - Four Seasons Westlake Village $16.90/HR + Tips

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established company specializing in parking management services, providing efficient and high-quality valet and parking solutions across various premium locations including hotels, airports, and urban centers. Known for prioritizing customer satisfaction and operational excellence, Towne Park aims to create a seamless parking experience for its guests by investing in employee training and fostering a welcoming work environment. As an employer, Towne Park offers competitive compensation, including an hourly base pay starting at $16.90 with additional shift differentials and tips for overnight shifts, reflecting the value placed on employee skills and dedication.

The role of Guest Service... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state of employment or within commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of employment or within a commutable distance
  • One month related experience or equivalent combination of education and experience
  • Knowledge of customer and personal service principles and processes
  • Ability to read and write standard English
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to perform parallel parking
  • Ability to operate a manual transmission is highly desirable

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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