Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Day Shifts
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a renowned company specializing in providing top-tier parking and valet services across various locations. Known for its commitment to exceptional customer experiences, Towne Park offers reliable and efficient parking solutions that cater to diverse needs, from corporate events to hospitality services. With a strong focus on professionalism, safety, and courtesy, Towne Park has established itself as a trusted leader in the parking management industry. The company prides itself on its rigorous standards for service quality and employee training, ensuring that every guest interaction reflects the brand's dedication to excellence and hospitality.
The position of Guest Service... Show More
The position of Guest Service... Show More
Job Requirements
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
- Ability to read and write standard English
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- Ability to perform arithmetic operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
- One month related experience or training or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide by 10s and 100s
- Ability to perform arithmetic operations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant friendly and professional demeanor with all guests co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutations of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions taxis reservations and other inquiries
- Provide guests with information about outlets meeting rooms amenities of the facility and main attractions in the area
- Deliver messages items and guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag guest folio vehicle location damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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