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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $10.00 - $12.00
Work Schedule
Rotating Shifts
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company that specializes in creating exceptional experiences for millions of patients, visitors, and guests. Known for its commitment to delivering compassionate and attentive service, Towne Park aims to brighten every customer, client, and team member's day with genuine smiles and impact. With a rich tradition of fostering a workplace culture centered around kindness, professionalism, and guest satisfaction, Towne Park has earned its reputation as a rewarding employer. The company offers a range of career opportunities, encouraging its employees to make meaningful contributions in the hospitality industry while enjoying competitive compensation and benefits. Employees... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state of work or commutable distance
- One month related experience or training
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to present information effectively to guests and clients
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division with money
- Ability to understand time systems and applicable rates
- Ability to operate a manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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