Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for guests, patients, visitors, and clients through superior service and genuine care. With a deep commitment to making a positive impact, Towne Park goes beyond just providing parking services; it enhances the overall customer experience by ensuring every interaction is warm, friendly, and memorable. The company strives to create smiles by easing the anxiety of patients and their families, offering convenience and hospitality to guests in new cities, and fostering a supportive environment for employees and colleagues. This dedication to service excellence has established Towne Park as... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver's license
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend English instructions and correspondence
- Ability to perform arithmetic operations with money
- Ability to understand time systems and applicable rates
- Ability to operate a manual transmission vehicle desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add, subtract, multiply and divide using units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Operation of manual transmission vehicle highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously while assisting guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain ticket information including key tags, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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