Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to enhancing the guest experience through exceptional service and compassionate care. With a reputation for excellence in providing parking and hospitality solutions, Towne Park serves millions of patients, visitors, and guests across various locations. The company prides itself on creating a positive impact by delivering memorable experiences that ease anxiety, offer assistance, and contribute to a welcoming environment. Towne Park emphasizes the importance of smiling and making a difference in the lives of customers, clients, and team members alike, fostering a workplace culture that values kindness, professionalism, and attentiveness.
The ... Show More
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Job Requirements
- high school diploma or general education degree (ged)
- valid driver’s license for the state of employment or commutable distance
- one month related experience or training or equivalent combination of education and experience
- knowledge of customer and personal service principles
- ability to read and write standard english language
- ability to read and comprehend simple instructions, correspondence and memos
- ability to write simple correspondence
- ability to effectively present information to guests and team members
- basic math skills including addition, subtraction, multiplication and division with american money
- ability to understand 24 hour and military time
- ability to understand parking rates and procedures
- ability to operate a manual transmission
- ability to perform parallel parking
Job Qualifications
- high school diploma or general education degree (ged)
- must hold a valid driver’s license for the state of employment or within a commutable distance
- one month related experience or training, or equivalent combination of education and experience
- knowledge of customer and personal service principles and processes
- ability to read and write standard english language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract three digit numbers and multiply and divide by 10s and 100s using american money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- ability to perform parallel parking
Job Duties
- maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- acknowledge and greet guests within five feet using guest last names
- use salutation of the day and welcome guests to the location
- practice proper phone etiquette
- post up in designated areas when not completing tasks
- park and retrieve vehicles while driving slowly and cautiously
- assist guests with bell services and luggage storage
- open vehicle and hotel doors for guests
- assist guests with directions, taxis, reservations and inquiries
- provide information about facility amenities and local attractions
- deliver messages, items and guest amenities
- shuttle guests to approved locations
- explain parking rates and retrieval procedures to guests
- issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- calculate and collect revenue for vehicles
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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