Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management services dedicated to delivering exceptional and seamless guest experiences. Known for its commitment to quality and customer service, Towne Park operates in various locations offering valet, self-park, and shuttle services tailored to meet the needs of diverse clients ranging from hotels and airports to entertainment venues. The company strives to foster a professional environment where employees are valued, trained rigorously, and provided with opportunities for growth within the parking and hospitality industry.
The role of Guest Service Associate at Towne Park is a vital part of the company's mission to pro... Show More
The role of Guest Service Associate at Towne Park is a vital part of the company's mission to pro... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or training or equivalent education and experience
- Basic knowledge of customer and personal service principles
- Ability to read, write, and comprehend simple English
- Ability to communicate effectively in small group settings
- Basic math skills including operations with American money
- Ability to understand 24-hour time systems and applicable rates
- Ability to perform parallel parking
- Availability for open work schedule
- Physical ability to exert up to 100 pounds occasionally and 20 pounds constantly
- Ability to work outdoors in various weather conditions
- Ability to travel up to 5 percent
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and write correspondence
- Strong communication skills for one-on-one and small group interactions
- Basic math skills including addition, subtraction, multiplication, and division
- Understanding of 24-hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tags, guest folios, and damage surveys
- Calculate and collect revenue for vehicles when needed
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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