Valet Attendant-($16.50/hr Open Availability-Sat,Sun &Mon)North Shore University
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences in parking management and related services. With a focus on creating lasting smiles and positive impressions, Towne Park prides itself on its commitment to high-quality service and community impact. The company serves a diverse clientele comprising patients, visitors, guests, and customers across various locations including hospitals, hotels, and event venues. Towne Park not only offers employment but also a chance to make a meaningful difference in the lives of millions by providing convenience, safety, and warmth. Through compassionate, attentive service, employees can ease anxieties for patients... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver's license for the state or commutable distance
- One month related experience and/or training or equivalent combination
- Strong customer service knowledge
- Ability to read, write and comprehend English
- Ability to perform basic arithmetic
- Ability to operate vehicles safely
- Availability to work outdoors for extended periods
- Ability to lift up to 100 pounds occasionally
- Excellent communication and interpersonal skills
- Reliable and punctual
- Ability to follow specific instructions and protocols
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
- Ability to perform arithmetic operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places as needed
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt for all vehicles in valet system
- Calculate and collect revenue for vehicles when needed
Job Location
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