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Valet Attendant-($16.50/hr Open Availability-Sat,Sun &Mon)North Shore University

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences in parking management and related services. With a focus on creating lasting smiles and positive impressions, Towne Park prides itself on its commitment to high-quality service and community impact. The company serves a diverse clientele comprising patients, visitors, guests, and customers across various locations including hospitals, hotels, and event venues. Towne Park not only offers employment but also a chance to make a meaningful difference in the lives of millions by providing convenience, safety, and warmth. Through compassionate, attentive service, employees can ease anxieties for patients... Show More

Job Requirements

  • High school diploma or general education degree
  • Valid driver's license for the state or commutable distance
  • One month related experience and/or training or equivalent combination
  • Strong customer service knowledge
  • Ability to read, write and comprehend English
  • Ability to perform basic arithmetic
  • Ability to operate vehicles safely
  • Availability to work outdoors for extended periods
  • Ability to lift up to 100 pounds occasionally
  • Excellent communication and interpersonal skills
  • Reliable and punctual
  • Ability to follow specific instructions and protocols

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver's license for the state you are applying to work or within commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to read and comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
  • Ability to perform arithmetic operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places as needed
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt for all vehicles in valet system
  • Calculate and collect revenue for vehicles when needed

Job Location

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