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Towne Park, LLC

Valet Attendant ($16.50 - $17.50/hour + tips) - AdventHealth Porter Hospital

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for the millions of patients, visitors, and guests they serve every day. With a strong commitment to providing compassionate and friendly service, Towne Park focuses on making a positive impact that goes beyond just a job. This dedication to customer satisfaction defines the company’s culture, ensuring that every interaction brings a smile to a customer, client, or team member. Towne Park operates in the hospitality industry with a specialized focus on valet and guest services, highlighting care, respect, and professionalism as core values. Employees join Towne Park... Show More

Job Requirements

  • Must hold a valid driver's license for the state you are applying to work or within a commutable distance from that state
  • High school diploma or GED
  • One (1) month related experience or equivalent combination of education and experience
  • Ability to read and write English
  • Ability to perform basic arithmetic operations
  • Ability to operate a manual transmission preferred
  • Ability to perform parallel parking
  • Ability to work outdoors in varying weather conditions
  • Ability to lift up to 100 pounds occasionally

Job Qualifications

  • High school diploma or general education degree (GED)
  • One (1) month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
  • Ability to perform operations using units of American money
  • Understanding of 24 hour and military time systems
  • Understanding rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to appropriate approved locations
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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