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Towne Park

Valet Attendant ($16.50 - $17.50/hour + tips) - AdventHealth Porter Hospital

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a reputable hospitality services company dedicated to providing exceptional customer experiences primarily in parking and guest services. With a strong commitment to creating smiles and positive impacts, Towne Park serves millions of patients, visitors, and guests with compassionate care and attentive service. This company thrives on making a difference every day, whether by easing the anxieties of patients and their families, fostering memorable experiences for guests in new cities, or supporting colleagues within the organization. Towne Park’s mission revolves around delivering exceptional hospitality that results in satisfied clients and happy team members alike. The company prides itself... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
  • One month related experience or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests clients and other employees
  • Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of employment or within a commutable distance
  • One month related experience or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
  • Ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to perform parallel parking
  • Ability to operate a manual transmission is highly desirable

Job Duties

  • Maintain pleasant friendly and professional demeanor with all guests co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions taxis reservations and other inquiries
  • Provide guests with information about outlets meeting rooms amenities of the facility and main attractions in the area
  • Deliver messages items and guest amenities as requested
  • Shuttle guests to appropriate places approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
  • Complete and maintain all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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