Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company committed to delivering exceptional guest experiences across its parking and valet services. With a strong dedication to creating smiles and enhancing the experience of millions of patients, visitors, and guests, Towne Park operates by placing a high value on service quality and hospitality. The company prides itself on its ability to influence positively the daily lives of both customers and team members, creating a work environment where every task contributes directly to the well-being and comfort of its clientele. Towne Park aims not only to provide efficient parking and guest services but... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- One month related experience or equivalent education and training
- Knowledge of customer and personal service principles
- Ability to read, write, and comprehend instructions
- Ability to communicate effectively with guests and colleagues
- Basic math skills including addition, subtraction, multiplication, and division
- Familiarity with time systems and rate calculations
- Physical ability to perform all job duties including lifting up to 100 pounds
- Ability to work outdoors in various weather conditions
- Availability to work Monday to Friday 8am-6pm
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver's license for the state of employment or within commutable distance
- One month related experience or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Ability to perform operations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue and collect claim checks in exchange for vehicle keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipts
- Calculate and collect revenue for parked vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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