Towne Park

Valet Attendant ($14/hr + tips, NO WEEKENDS!)- Southern New Hampshire Medical Center

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $30.00 - $40.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a premier parking and valet services company dedicated to delivering exceptional customer experiences through professional and efficient parking solutions. With operations across various locations, Towne Park prides itself on creating a welcoming atmosphere for guests, combining safety, convenience, and hospitality. The company emphasizes a culture of respect, teamwork, and continuous improvement, ensuring that both employees and clients receive top-notch service.

The Guest Service Associate position at Towne Park is a vital role that embodies the company’s commitment to superior customer service and operational efficiency. This full-time role operates Monday through Friday from 7:30 am to 4:00... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the applicable state or commutable area
  • Minimum one month related experience
  • Ability to read and write English
  • Ability to understand and follow instructions
  • Ability to perform basic math operations with American money
  • Physical ability to exert up to 100 pounds occasionally and 50 pounds frequently
  • Ability to work outdoors in various weather conditions
  • Willingness to travel up to 5 percent
  • Ability to perform parallel parking
  • Effective communication skills

Job Qualifications

  • High school diploma or general education degree
  • Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Effective presentation skills in one-on-one and small group situations
  • Ability to perform basic arithmetic including addition, subtraction, multiplication and division with money
  • Understanding of 24 hour and military time systems
  • Knowledge of applicable rates based on time
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Greet guests within five feet using professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles cautiously
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and inquiries
  • Provide information about facility outlets, meeting rooms and amenities
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures upon arrival
  • Issue claim checks after receiving vehicle keys
  • Collect claim checks before issuing keys
  • Complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys and claim check receipts
  • Calculate and collect revenue when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.