Valet Attendant ($14/hr + tips, NO WEEKENDS!)- Southern New Hampshire Medical Center
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $40.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a premier parking and valet services company dedicated to delivering exceptional customer experiences through professional and efficient parking solutions. With operations across various locations, Towne Park prides itself on creating a welcoming atmosphere for guests, combining safety, convenience, and hospitality. The company emphasizes a culture of respect, teamwork, and continuous improvement, ensuring that both employees and clients receive top-notch service.
The Guest Service Associate position at Towne Park is a vital role that embodies the company’s commitment to superior customer service and operational efficiency. This full-time role operates Monday through Friday from 7:30 am to 4:00... Show More
The Guest Service Associate position at Towne Park is a vital role that embodies the company’s commitment to superior customer service and operational efficiency. This full-time role operates Monday through Friday from 7:30 am to 4:00... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or commutable area
- Minimum one month related experience
- Ability to read and write English
- Ability to understand and follow instructions
- Ability to perform basic math operations with American money
- Physical ability to exert up to 100 pounds occasionally and 50 pounds frequently
- Ability to work outdoors in various weather conditions
- Willingness to travel up to 5 percent
- Ability to perform parallel parking
- Effective communication skills
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division with money
- Understanding of 24 hour and military time systems
- Knowledge of applicable rates based on time
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility outlets, meeting rooms and amenities
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys and claim check receipts
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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