Valet Attendant ($14.01 - $20 hr + tips) AC Burlington Hotel

Burlington, VT, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Type:

Hourly

Rate:

Range $14.01 - $20.00

Work Schedule

Rotating Shifts

Day Shifts

Night Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a recognized leader in the parking management industry, offering premium services dedicated to ensuring an exceptional experience for guests at various facilities including hotels, hospitals, and entertainment venues. Known for its commitment to quality, safety, and customer satisfaction, Towne Park focuses on providing professional and courteous service with an emphasis on hospitality. As an established company, Towne Park deeply values its employees by fostering a supportive work environment and providing competitive compensation packages that reflect skills, experience, and dedication.

This position is for a Guest Service Associate at Towne Park, an entry-level yet essential role responsible f... Show More

Job Requirements

High school diploma or general education degree (GED)
Must hold a valid driver's license for the state applying to work or within a commutable distance
One month of related experience and/or training or equivalent combination of education and experience
Ability to read and write standard English
Ability to comprehend and write simple correspondence
Ability to effectively present information to guests and staff
Ability to perform basic arithmetic including addition, subtraction, multiplication and division
Ability to understand time systems and rates applicable
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver's license for the state applying to work or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
Ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Post up in designated areas when not completing tasks
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to appropriate places that are approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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