Valet Attendant ($13-$18/hr + tips, Open Availability) - Courtyard Portland Downtown
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $150.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional guest experiences through personalized and compassionate service. Founded with a commitment to creating smiles, Towne Park takes pride in serving millions of patients, visitors, and guests at various locations. This company specializes in valet parking and guest services, often operating in prestigious hotels, medical centers, and entertainment venues. Towne Park has built its reputation on professionalism, safety, and attentiveness to guest needs, ensuring a memorable and positive interaction every time guests engage with the brand.
Towne Park offers a rewarding career with a competitive compensation package, includ... Show More
Towne Park offers a rewarding career with a competitive compensation package, includ... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or equivalent combination of education and experience
- Ability to read and write standard English
- Understanding of customer service principles
- Basic math proficiency
- Physical ability to perform duties including lifting up to 100 pounds
- Willingness to work outdoors in varying weather conditions
- Ability to stand or walk for extended periods
- Availability for open scheduling
- Ability to operate a manual transmission (preferred)
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend standard English
- Ability to present information effectively in one-on-one or small group settings
- Basic math skills including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutations of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles safely while driving cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, facility amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)