Towne Park, LLC logo

Towne Park, LLC

Valet Attendant ($13-$18/hr + tips, Open Availability) - Courtyard Portland Downtown

Job Overview

briefcase

Employment Type

Temporary
Hourly
clock

Compensation

Type:
Hourly
Rate:
Exact $150.00
clock

Work Schedule

Flexible
diamond

Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established hospitality services company dedicated to creating exceptional experiences that leave a lasting, positive impact on patients, visitors, and guests. Known for its commitment to providing compassionate and attentive service, Towne Park specializes in hospitality operations that bring smiles and ease anxieties, whether it be in healthcare environments, hotels, or other venues. The company takes pride in its role as a significant presence in service-driven industries, emphasizing the importance of every interaction between employees and guests. Towne Park's workforce is empowered to make a meaningful difference daily, supporting an inclusive culture that values both the client... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver's license for the state you are applying to work or within commutable distance
  • One (1) month related experience and/or training or equivalent combination of education and experience
  • Ability to provide excellent customer service
  • Ability to read and write standard English
  • Ability to comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Ability to present information effectively in one-on-one and small group settings
  • Basic math skills including adding, subtracting, multiplying, and dividing
  • Understanding of 24-hour and military time
  • Understanding of applicable rates
  • Physical ability to perform tasks including lifting heavy loads and working outdoors in varying weather conditions
  • Ability to operate a vehicle manually (highly desirable)
  • Capability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • One (1) month related experience and/or training
  • OR equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • Acknowledges and greets guests within five feet with a professional and friendly demeanor
  • Uses guest last names during interactions
  • Uses salutation of the day and welcomes guests to the location
  • Practices proper Towne Park phone etiquette
  • Posts up in designated areas when not completing tasks
  • Parks and retrieves vehicles while driving slowly and cautiously
  • Assists guests with bell services and luggage storage as needed
  • Opens all vehicle and hotel doors for guests
  • Assists guests with directions, taxis, reservations and other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Delivers messages, items and/or guest amenities as requested
  • Shuttles guests to appropriate places that are approved by the location
  • Explains parking rates and retrieval procedures to guests upon arrival
  • Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
  • Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently completes location on all key tags after parking vehicle
  • Calculates and collects revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.