Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $8.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Military friendly
Job Description
Parking Management Company (PMC) is a nationally recognized leader in providing hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC specializes in offering valet and self-parking management, shuttle services, event parking, and porter/bell services across diverse industries including hotels, resorts, healthcare facilities, and event venues. The company prioritizes delivering seamless, high-quality service that enhances the guest experience and acts as an extension of hospitality partners. PMC emphasizes a guest-first approach, aiming to create welcoming and professional interactions at every touchpoint. With a broad network and commitment to excellence, the company continues to grow nationwide, offering meaningful career opportunities for individuals passionate... Show More
Job Requirements
- High school diploma or GED
- Previous customer service experience preferred
- Valid driver’s license
- Reliable transportation
- Acceptable motor vehicle record with no more than 3 moving violations in 3 years
- Successful background check clearance
- Ability to deliver exceptional guest service
- Ability to operate vehicles safely
- Good communication skills
- Ability to adapt to multiple responsibilities and changing environments
- Ability to stand, walk, run short distances, and lift up to 50 lbs.
- Availability to work evenings, weekends, and holidays
- Must follow all company policies and safety guidelines
- Must maintain professional appearance and punctuality
- Ability to work in indoor and outdoor settings
- Willingness to use communication tools including cell phones for work
- Ability to maintain cleanliness and organization of work area
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset are essential
- Valid driver’s license and reliable transportation are required
- Must maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Must successfully pass and maintain a clean background check
- Deliver exceptional guest service through clear, professional communication and active listening
- Create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- Adhere to company policies and procedures
- Effectively adapt to changing environments and manage multiple responsibilities
- Remain flexible and professional in the face of unexpected challenges
- Follow instructions, maintain schedules, and complete tasks on time
- Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
- Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods
- Maintain professional appearance, including uniform and grooming standards
- Must be available to work evenings, weekends, and holidays as needed
- Work is performed in both indoor and outdoor settings, including parking garages and active traffic areas
- Use of communication tools such as phones and radios
- Operation of moving vehicles
- May be required to use personal cell phones for work-related communication and access to work systems or applications
- Reimbursement for work-related phone use will be provided in accordance with company policy
Job Duties
- Record vehicle condition and damage on claim tickets
- Safely operate guest vehicles and follow key handling protocols
- Accurately clock in/out and report all tips
- Maintain cleanliness and organization of the valet area
- Resolve guest concerns promptly and courteously
- Arrive on time in uniform and follow all company policies
- Assist with additional duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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