Parking Management Company logo

Valet Attendant - Cleveland, OH

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $8.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC boasts extensive experience managing valet and self-parking operations, shuttle services, event parking, and porter/bell services across a variety of industries including hotels, resorts, healthcare facilities, and event venues. PMC’s commitment to delivering exceptional guest experiences makes it a trusted partner to numerous organizations by integrating high-touch and seamless parking solutions into the broader hospitality environment. With an unwavering focus on service excellence, the company cultivates a culture where the guest’s needs are paramount, ensuring every interaction is professional and memorable.
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Job Requirements

  • High school diploma or GED required
  • Previous customer service experience preferred
  • Valid driver's license and reliable transportation are required
  • Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
  • Must successfully pass and maintain a clean background check
  • Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods
  • Must be available to work evenings, weekends, and holidays as needed

Job Qualifications

  • High school diploma or GED required
  • Previous customer service experience preferred
  • A helpful attitude and strong customer service mindset are essential
  • Valid driver's license and reliable transportation are required
  • Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
  • Must successfully pass and maintain a clean background check
  • Deliver exceptional guest service through clear, professional communication and active listening
  • Create welcoming, personalized interactions that reflect company standards and enhance the guest experience
  • Adhere to company policies and procedures
  • Effectively adapt to changing environments and manage multiple responsibilities
  • Remain flexible and professional in the face of unexpected challenges
  • Follow instructions, maintain schedules, and complete tasks on time
  • Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace

Job Duties

  • Record vehicle condition and damage on claim tickets
  • Safely operate guest vehicles and follow key handling protocols
  • Accurately clock in and out and report all tips
  • Maintain cleanliness and organization of the valet area
  • Resolve guest concerns promptly and courteously
  • Arrive on time in uniform and follow all company policies
  • Assist with additional duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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