Parking Management Company logo

Valet Attendant - Charlotte, NC

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.00 - $10.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in offering a comprehensive range of valet and self-parking management solutions across various industries including hotels, resorts, healthcare facilities, and event venues. The company prides itself on its commitment to excellence and its guest-first mindset, acting as a seamless extension of the hospitality experience through high-touch, professional service. With a reputation for reliability and top-tier customer interactions, PMC is dedicated to creating exceptional guest experiences while maintaining operational safety and efficiency. Their services include shuttle operations, event parking coordination, and porter/bell... Show More

Job Requirements

  • High school diploma or GED required
  • valid driver’s license and reliable transportation are required
  • must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
  • must successfully pass and maintain a clean background check
  • no special certifications required
  • must be able to stand, walk, run short distances, and lift up to 50 lbs for extended periods
  • work may take place in various weather conditions (heat, cold, rain, etc.)
  • maintain professional appearance including uniform and grooming standards
  • must be available to work evenings, weekends, and holidays as needed
  • work is performed in both indoor and outdoor settings including parking garages and active traffic areas
  • role involves regular interaction with team members, clients, vendors, and guests
  • use of communication tools (phones, radios)
  • must comply with all company policies and safety guidelines

Job Qualifications

  • High school diploma or GED required
  • previous customer service experience preferred
  • a helpful attitude and strong customer service mindset are essential
  • deliver exceptional guest service through clear, professional communication and active listening
  • create welcoming, personalized interactions reflecting company standards
  • adhere to company policies and procedures
  • effectively adapt to changing environments and manage multiple responsibilities
  • follow instructions, maintain schedules, and complete tasks on time
  • adhere to all safety guidelines and report unsafe conditions

Job Duties

  • Record vehicle condition and damage on claim tickets
  • safely operate guest vehicles and follow key handling protocols
  • accurately clock in/out and report all tips
  • maintain cleanliness and organization of the valet area
  • resolve guest concerns promptly and courteously
  • arrive on time in uniform and follow all company policies
  • assist with additional duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.