Valet Attendant (Bell & Guest Services) - Alila Napa Valley - Full-Time! $18/hour + TIPS
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Colleague hotel discounts
wellness reimbursement
Job Description
Hyatt is a globally renowned hospitality company committed to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. Recognized for its dedication to quality service, Hyatt fosters a work environment where associates are empowered to provide caring, attentive service that not only meets but exceeds guest expectations. Hyatt's commitment to excellence is reflected in its comprehensive benefits package, career advancement opportunities, and an emphasis on employee well-being and job satisfaction. This organizational ethos is evident in every aspect of the guest experience, making Hyatt a leader in luxury and service in the hospitality industry.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Ability to provide excellent guest service
- Physical ability to assist with luggage and vehicle handling
- Availability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Must be able to maintain professionalism under pressure
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced, dynamic environment
- Knowledge of Napa Valley area and local attractions is a plus
- Ability to handle multiple tasks simultaneously with attention to detail
- Professional appearance and demeanor
Job Duties
- Greet guests upon arrival with warmth and enthusiasm, ensuring a personalized welcome to the resort
- Safely park and retrieve guest vehicles from the front drive
- Assist guests with luggage, providing room orientations
- Deliver resort information, including directions, local attractions, dining recommendations, and events, while maintaining excellent knowledge of the Napa Valley area
- Provide a fond farewell to departing guests, assisting with luggage, and ensuring a smooth checkout process
- Help the Concierge and Front Desk with special requests, guest deliveries, and other tasks as needed
- Assist guests with off-property errands, including transportation to nearby attractions, as requested
- Ensure cleanliness in high-traffic areas, including the driveway, and resort entrance, while maintaining the cleanliness of luggage carts
- Perform shoe-shine services, including picking up shoes from guest rooms, polishing them, and returning them to guests
- Audit vehicles parked for accurate guest charges
- Assist in maintaining a safe and welcoming atmosphere, preparing for inclement weather and preparing the arrival area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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