Valet Attendant (Bell & Guest Services) - Alila Napa Valley - Full-Time! $18/hour TIPS
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
wellness reimbursement
employee hotel discounts
Job Description
Hyatt is a globally recognized hospitality company renowned for its dedication to exceptional service, elegant accommodations, and creating memorable guest experiences. As a leader in the luxury hotel industry, Hyatt operates a diverse portfolio of properties worldwide, including resorts, hotels, and residences that cater to discerning travelers seeking comfort, quality, and personalized attention. Hyatt's commitment to fostering a supportive and inclusive work environment promotes professional growth and offers employees abundant opportunities to thrive within the hospitality sector.
Located in one of Napa Valley's most serene and sophisticated destinations, Alila Napa Valley is a distinguished luxury resort that prides itself... Show More
Located in one of Napa Valley's most serene and sophisticated destinations, Alila Napa Valley is a distinguished luxury resort that prides itself... Show More
Job Requirements
- ability to stand walk and move continuously for the duration of shift up to 8 hours
- frequent lifting pushing and pulling of luggage packages and equipment weighing up to 50 lbs occasional lifting up to 75 lbs with assistance
- frequent bending stooping kneeling and reaching to retrieve or place items
- ability to enter and exit vehicles of various sizes safely and repeatedly throughout the shift
- must possess a valid driver’s license and be able to operate manual and automatic transmission vehicles including suvs and vans
- ability to work outdoors in a variety of weather conditions including heat cold rain and snow
- clear vision and depth perception to safely drive and navigate vehicles
- ability to communicate clearly and courteously with guests and colleagues in person and via radio
Job Qualifications
- previous experience in a luxury resort hotel or restaurant environment is preferred
- knowledge of Napa Valley and surrounding areas is desirable but not required
- must be flexible with scheduling including weekends holidays and evening shifts
- valid driver’s license and a clean driving record required
- strong communication skills with the ability to interact professionally with guests
- ability to multitask and stay calm under pressure in a fast-paced environment
- strong problem-solving skills and the ability to handle challenging situations with ease
- physical ability to lift and move luggage and drive vehicles safely
Job Duties
- greet guests upon arrival with warmth and enthusiasm ensuring a personalized welcome to the resort
- safely park and retrieve guest vehicles from the front drive
- assist guests with luggage providing room orientations
- deliver resort information including directions local attractions dining recommendations and events while maintaining excellent knowledge of the Napa Valley area
- provide a fond farewell to departing guests assisting with luggage and ensuring a smooth checkout process
- help the concierge and front desk with special requests guest deliveries and other tasks as needed
- assist guests with off-property errands including transportation to nearby attractions as requested
- ensure cleanliness in high-traffic areas including the driveway and resort entrance while maintaining the cleanliness of luggage carts
- perform shoe-shine services including picking up shoes from guest rooms polishing them and returning them to guests
- audit vehicles parked for accurate guest charges
- assist in maintaining a safe and welcoming atmosphere preparing for inclement weather and preparing the arrival area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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