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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
Paid holidays
Dental Insurance
Health Insurance
Disability insurance
Opportunities for advancement
Paid sick time
Vision Insurance
Parental leave
Life insurance
Job Description
Four Seasons is a renowned luxury hospitality company known globally for its commitment to providing exceptional guest experiences. With a philosophy that centers on people — both their guests and their employees — Four Seasons consistently elevates the standards of service and quality in the hotel industry. This is achieved through a highly engaged and talented workforce that aims for excellence and treats each other and guests with empathy and respect. Globally recognized for its luxury accommodations, refined services, and innovative experiences, Four Seasons is a leader in the luxury hotel sector, creating environments where guests feel uniquely welcomed and... Show More
Job Requirements
- Must have previous experience in valet
- Must have a valid driver's license and clean driving record
- Must be able to drive all types of vehicles including manual stick
- Must be at least 18 years of age
- Must be able to pass a criminal background check
- Ability to work outside for majority of shift and be mobile/standing for 100% of shift
- Ability to push and pull luggage carts with weight up to 200 pounds
- Ability to lift or carry luggage/boxes up to 100 pounds
- Must have flexibility in availability to work according to business volume
Job Qualifications
- Previous experience in valet required
- Valid driver's license and clean driving record
- Ability to drive all types of vehicles, including manual stick
- Must be at least 18 years of age
- Ability to work outside for majority of shift and be mobile/standing for 100% of shift
- Ability to push and pull luggage carts with weight up to 200 pounds
- Ability to lift or carry luggage/boxes up to 100 pounds
- Flexibility in availability to work according to business volume
- Passion for hospitality and desire to be the best
Job Duties
- Greet guests who arrive by opening their car door and welcoming them to the hotel, assist in their arrival experience
- Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience
- Issue appropriate valet parking ticket to guests who want car parked
- Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in
- Offer services to transport luggage to the room and/or escort guest to their rooms
- Explain parking rates and retrieval procedures to guests upon arrival
- Greet and open hotel doors for all guests and local patrons arriving on foot
- Station and hold hotel entrance doors for guests arriving and departing to and from the hotel
- Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
- Provide guests with directions, recommendations and information about the city and its attractions
- Arrange taxis as needed for guests
- Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Resolve guest complaints and assist guests in all inquiries in connection with hotel services, the local area, and in house events
- Drive guests to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- Work harmoniously and professionally with co-workers, supervisors and management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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