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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plan
Fsa plan
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Retail Discounts
Referral Bonus
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Judy and Bernard Briskin Hope Village Hotel is a distinguished hospitality establishment committed to delivering exceptional guest experiences in a mission-driven environment. This hotel is known for its dedication to creating a welcoming, inclusive, and values-based culture where exceptional service is at the forefront. Situated in an idyllic location, the hotel balances comfort and luxury, ensuring guests feel valued and cared for throughout their stay. As part of Columbia Hospitality, this property reflects a people-first philosophy, emphasizing genuine respect, open-mindedness, and supportive teamwork. Employees are not only welcomed into a culturally rich and engaging workplace but are also given numerous... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer-facing role preferred
- ability to handle vehicles carefully and safely
- strong communication skills
- multitasking ability
- physical stamina to stand and walk for long durations
- customer service oriented
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in valet or guest services preferred
- excellent communication and interpersonal skills
- ability to multitask and work efficiently in a fast-paced environment
- strong attention to detail and organizational skills
- ability to provide exceptional guest service with a friendly and professional demeanor
- knowledge of basic vehicle handling and safety protocols
- ability to stand and walk for extended periods
Job Duties
- Greet all incoming guests with a welcoming attitude and inform the guest of the services offered
- provide guests with a valet ticket and fill out accordingly collecting information such as make, model, and any visible damages to the car
- upon luggage assistance use a bell cart and safely assemble the guests' belongings onto the cart
- assist guest to reservations desk introducing them to the front desk agent, once provided with a room number, escort the guest to their room providing all knowledgeable information and hotel landmarks
- provide a room orientation to the guest, including room amenities, how to properly use room appliances, location of all kitchenette utensils, wall switches for lights, and bathroom amenities
- offer guests further assistance before returning to the lobby area
- carefully park and secure the guests' car and record location of parking spot
- return guests car keys on a valet hook inside the podium
- maintain the cleanliness of the parking lot during downtime
- clean and sanitize bell carts and wheelchairs after the use of each guest
- maintain front entry cleanliness in hotel check in waiting area and outdoor furniture
- recover food trays on guest room floors to be brought down to the kitchen
- recover luggage carts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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