Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.02 - $10.02
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
collaborative work environment
recognition programs
Job Description
The Pueblo of Sandia is a distinguished resort and casino known for its commitment to integrity, fairness, collaboration, communication, and the recognition of performance excellence. Situated in a vibrant location, this establishment offers a dynamic and engaging workplace where customer service is at the forefront of operations. The resort environment combines the excitement of casino gaming with the comfort of luxurious accommodations, creating an inviting atmosphere for both guests and employees.
As a valued member of the Pueblo of Sandia team, the Valet Attendant plays a crucial role in enhancing the guest experience. This position is responsible for warmly gr... Show More
As a valued member of the Pueblo of Sandia team, the Valet Attendant plays a crucial role in enhancing the guest experience. This position is responsible for warmly gr... Show More
Job Requirements
- Valid driver's license
- Ability to drive vehicles equipped with standard (manual) and automatic transmissions
- Must have a good driving record
- Ability to provide exceptional customer service
- Ability to follow instructions
- Good knowledge of the local area
- Punctuality and regular attendance
- Must attend and complete required training
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or valet parking preferred
- Ability to operate a vehicle with manual and automatic transmission
- Familiarity with local area and knowledge of local attractions
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Basic computer skills for data entry
- Good driving record
- Ability to follow instructions and procedures
Job Duties
- Greet arriving and departing guests assisting them to and from their accommodations
- Quickly evaluate condition of vehicle, complete valet ticket, and attach ticket to the customer's keys
- Properly secure vehicle and keys
- Enter data into CPVS system
- Park and retrieve guest vehicles following appropriate valet policies and procedures
- Ensure that the leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Assist with room moves, special luggage deliveries and/or pulls, and attend the lobby and front door
- Give knowledgeable recommendations for the property, city events, and outlets
- Communicate and partner with other departments as applicable in supporting the guest experience
- Perform other duties as needed or required
- Attend and complete all required departmental training
- Work collaboratively to deliver the highest degree of service to all guests
- Maintain punctual and regular attendance based on assigned schedule in accordance with the Attendance Policy for Pueblo Sandia
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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