Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Hotel Vandivort is a distinguished luxury hotel located in Springfield, Missouri, recognized as the city's only 4 Diamond Hotel, which underscores its commitment to exceptional guest service and top-tier hospitality. This esteemed establishment blends historic charm with modern elegance, offering an unparalleled lodging experience for both leisure and business travelers. Guests at Hotel Vandivort enjoy sophisticated accommodations, fine dining options, and access to noteworthy local attractions, all within the vibrant downtown area. The hotel’s reputation for excellence is reflected not only in its accolades but also in its dedication to creating memorable guest experiences through attentive staff and comprehensive amenities.
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Job Requirements
- High school diploma or equivalent
- No prior experience required
- Must have general knowledge of basic customer service skills
- Must be fluent in oral and written English
- Must have knowledge of local establishments and the surrounding community
- Must be able to drive automatic and manual vehicles
- Must have a valid driver's license
- Must have a driving record that meets insurance carrier's requirements
- Ability to see objects and people up close and at a distance
- Ability to grasp handles, carry bundles and lift packages
- Ability to continually push, lift and carry up to 65 pounds throughout the hotel during entire shift
- Ability to stand, walk and climb stairs for prolonged periods
- Willingness to work mostly indoors with intermittent exposure to outside elements
Job Qualifications
- High school diploma or equivalent
- Must have general knowledge of basic customer service skills and be fluent in oral and written English
- Must have knowledge of local establishments, businesses and the surrounding community in general
- Must be able to drive automatic and manual vehicles
- Must have a valid driver's license
- Must have a driving record that meets the needs of our insurance carrier
Job Duties
- Meet and greet all guests in all forms of transportation arriving at the hotel
- Assist guests with retrieving their luggage from vehicles
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
- Assist Doorman in escorting guests and luggage into the lobby for registration
- Explain valet parking procedures and fees
- Give proper directions to registration area for check-in
- Park vehicles securely and mark key tag with location, guest name, license plate number and type of auto
- Drive vehicles in a safe and efficient manner
- Give general directions and information
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
- Professionalism and courtesy are to be extended at all times to guests, associates and vendors
- Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
- All other duties as assigned, requested or deemed necessary by management
Job Qualifications
Experience
No experience required
Job Location
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