Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Day Shifts
Benefits
Health Insurance
wellness programs
401(k) matching
Annual performance bonus
Paid Time Off
day-one medical coverage
Career growth support
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences operating across 43 destinations throughout North America. With the addition of online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment continues to innovate and redefine how players engage with the entertainment industry. As a company, PENN Entertainment is deeply committed to diversity, sustainability, and community responsibility, ensuring that their operations have a positive impact not only on their customers but also on their employees, partners, and the environment. They pride themselves on creating a vibrant, inclusive, and fast-paced workplace where employees... Show More
Job Requirements
- Six months' experience in customer service field
- must be at least 18 years of age
- valid state driver's license
- valid state responsible vendor permit
- ability to drive and operate all types of passenger vehicles safely
- excellent interpersonal skills
- good oral and written communication skills
- physically mobile and able to lift up to 80 lbs
- able to work outdoors in varying temperatures
- ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- tolerance for second hand smoke, high noise levels, and bright lights
- compliance with all regulatory, governmental, and safety requirements
Job Qualifications
- Six months' experience in customer service field required
- must be at least 18 years of age
- valid state driver's license required
- possession of valid state responsible vendor permit
- ability to drive and operate all types of passenger vehicles with automatic or manual transmissions safely
- excellent interpersonal skills
- good oral and written communication skills
- fluent and literate in English
- physically mobile with ability to lift up to 80 lbs and work outside in varying temperatures
- ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- tolerance for areas with second hand smoke, high noise levels, and bright lights
- compliance with all regulatory, governmental, and safety requirements
Job Duties
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer's passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude
- initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events
- accurately completes luggage tags and valet tickets which includes inspection of vehicle for prior damage
- answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations
- practices lateral service by stepping out of normal job description to help guests and co-workers when business allows
- drives shuttles and works in coat check as needed
- consistently maintains an upbeat and positive attitude with guests and co-workers
- consistently practices a sense of urgency throughout entire shift including sprinting to and from valet lot and in all other job duties
- adheres to regulatory, safety, departmental and company policies including Department of Transportation
- supports safety and accident prevention programs
- presents oneself as a credit to company and encourages others to do the same
- performs all other related and compatible duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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