
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
hourly pay
tip eligibility
Daily Pay Option
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
HSA/FSA plans
Employee assistance program
Discounted lodging
Referral Bonus
volunteer opportunities
Committee participation
Online learning opportunities
Job Description
Hope Village Hotel is an upscale hospitality establishment dedicated to providing exceptional lodging and service experiences. Located in a serene area with stunning views of the Southern California San Gabriel Mountains, the hotel serves a unique mission aligned closely with the renowned City of Hope, a National Cancer Institute designated comprehensive cancer center. This partnership influences the hotel’s heartfelt commitment to delivering comfort, relaxation, and impeccable service to guests, especially patients and their families during their stay. The hotel offers a luxurious blend of guestrooms, suites, and studios alongside skillfully designed guest lounges, a full-service restaurant, and a bar, which... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver license
- Ability to drive manual transmission vehicles
- Good communication skills
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for extended periods and handle luggage
- Clean driving record
- Background check clearance
Job Qualifications
- Strong driving record
- Ability to drive a manual transmission, parallel park, other technical driving skills
- Strong verbal communication skills
- Valid driver license
- Experience in hospitality or customer service roles preferred
- Ability to work effectively as part of a team
- Professional appearance and demeanor
Job Duties
- Parks and retrieves guest cars in a safe manner and in accordance with hotels standards
- Delivers suitcases, packages and documents as requested
- Keeps record of calls for service
- Greets guests at front door or car upon arrival
- Escorts incoming and outgoing hotel guests to and from rooms, assists with luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions
- Assists in de-icing of pavement, sidewalks, and other areas as applicable
- Removes ice from guests' windshields, provides umbrellas as necessary
- Maintains the image of the hotel by appearing extremely presentable, well-groomed and in pressed uniform
- Maintains safety and security of guests and team members at all times, and in all weather conditions in regard to the valet parking areas
- Request COH Drives shuttles as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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