
Job Overview
Compensation
Type: 
Hourly
Rate: 
Range $12.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading company in the integrated entertainment industry, offering a diverse range of services including sports content, casino gaming experiences, and online sports betting. With an extensive presence across 43 destinations in North America, the company operates major platforms such as ESPN BET and theScore Bet Sportsbook and Casino. PENN Entertainment prides itself on being more than just a provider of fun; it embraces core values such as diversity, sustainability, and community engagement, fostering a positive environment for both its team members and customers.
Working at PENN Entertainment means joining a vibrant and fast-paced industry wh... Show More
Working at PENN Entertainment means joining a vibrant and fast-paced industry wh... Show More
Job Requirements
- Must be at least 18 years of age
- Six months’ experience in customer service field required
- Valid state driver’s license required
- Must have a driving record that meets company requirements
- Obtain and maintain valid state responsible vendor permit
- Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion
- Must possess excellent interpersonal skills
- Good oral and written communication skills, must be fluent and literate in English
- Physically mobile with reasonable accommodations including ability to lift up to 80 lbs., and work outside with varying temperatures, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area
- Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights
- Compliance with all regulatory, governmental, and safety requirements
Job Qualifications
- Six months' experience in customer service field
- Excellent interpersonal skills
- Good oral and written communication skills, must be fluent and literate in English
- Ability to drive and operate all types of passenger vehicles with automatic or manual transmissions
- Valid state driver’s license
- Ability to tolerate areas containing second hand smoke, high noise levels, and bright lights
- Physically mobile with ability to lift up to 80 lbs. and perform various physical activities such as pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing
- Compliance with all regulatory, governmental, and safety requirements
Job Duties
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude
- Initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events
- Accurately completes luggage tags and valet tickets which includes inspection of vehicle for prior damage
- Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations
- Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows
- Includes driving shuttles and working in coat check
- Consistently maintains an upbeat and positive attitude with guests and co-workers
- Consistently practices a sense of urgency throughout entire shift to include sprinting to and from valet lot and in all other job duties
- Adheres to regulatory, safety, departmental and company policies, including Department of Transportation
- Supports safety and accident prevention programs
- Presents oneself as a credit to company and encourages others to do the same
- Performs all other related and compatible duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: