Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.67
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
Life insurance
accident insurance
Paid Time Off
Paid holidays
Shift Differential
401k Retirement Plan
Tuition Reimbursement
Employee assistance program
Uniform cleaning
meal benefits
career advancement
Flexible spending account
Dependent care spending
Team member discounts
Team member awards and incentives
floating holidays
Job Description
Nisqually Red Wind Casino is a prominent entertainment and gaming establishment located in the heart of the Nisqually Indian Tribe's community. Known for its commitment to providing top-notch gaming and hospitality services, this casino offers a vibrant and welcoming environment for both guests and employees. The casino operates with a strong focus on quality, safety, and customer satisfaction, embodying the mission to enhance the economic viability and quality of life for the Nisqually Indian Tribe, its team members, and the neighboring communities.
The casino prides itself on creating incredible experiences for visitors, guided by core values such as integrity, communication, ac... Show More
The casino prides itself on creating incredible experiences for visitors, guided by core values such as integrity, communication, ac... Show More
Job Requirements
- Ability to continuously stand and/or run for an 8-10 hour shift
- Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees
- Ability to tolerate a noisy, smoke-filled environment
Job Qualifications
- Excellent guest service
- Clear understanding of basic traffic and driver safety
- Ability to adhere to the department’s requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage
- Ability to drive standard and automatic vehicles
- Provide a driving abstract
- Must have a valid driver license and driver’s abstract must not contain any disqualifying events per the NRWC Safe Driver Policy
- Pass NRWC pre-employment testing
- Ability to work all shifts including weekends and holidays
- Ability to obtain a Class II Gaming License
- Previous valet attendant experience
Job Duties
- Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times
- Ability to smoothly keep up with the flow of valet traffic, even during high volume times
- Provide the highest level of front-door guest service upon guest arrival with smile, open vehicle doors, introduction greetings
- Fully inspect vehicles upon arrival, notating the claim ticket with any present damage
- Ensure safe vehicle handling operations in parking and retrieving guest vehicles
- Educate arriving guests of daily promotions and other casino happenings
- Immediately report any vehicle damage to the Lead on duty
- Ensure safe and proper handling of guest keys
- Full adherence to the department’s tip/toke handling and reporting policy
- Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation such as vehicle claim tickets
- Immediately report any and all guest service-related issues to the lead on duty
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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