Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino & Entertainment is a renowned establishment dedicated to providing an exceptional and memorable experience to its guests. As a leader in the entertainment and gaming industry, The Queen Casino prides itself on delivering extraordinary service that enhances guest satisfaction and loyalty. The company culture emphasizes hiring individuals with outstanding attitudes and a dedication to superior service, fostering an environment where team members' talents are recognized and nurtured for ongoing personal and professional growth. The Queen Casino offers comprehensive employment benefits, including competitive top industry pay, tuition reimbursement to assist with educational advancement, a 401k plan with company... Show More
Job Requirements
- High school diploma or GED
- At least two years of experience as a valet attendant in a high volume environment preferred
- Valid state driver's license in good standing
- Ability to communicate effectively in English both verbally and in writing
- Must be able to obtain and maintain an Illinois Gaming License
- Physical ability to stand and walk for long periods
- Comfortable with frequent exposure to outdoor climates
Job Qualifications
- Two years as a valet attendant in a high volume work environment, preferred
- High school diploma or GED, required
- Valid state driver's license in good standing
- Effective verbal and written communication skills in English
- Ability to obtain and maintain an Illinois Gaming License
- Ability to stand and walk for extended periods
- Willingness to work outdoors in various weather conditions
Job Duties
- Participate regularly in departmental and company meetings
- Provide exceptional customer service and always treat others with respect
- Properly and safely operate all motor vehicles accepted
- Inspect all motor vehicles for damage prior to taking custody and record any previous damage
- Ensure safety of motor vehicles while in The Queen's custody
- Observe all relevant traffic laws
- Ensure the security of patrons' vehicles while in The Queen's custody
- Ensure all departmental documents are accurate, legible and complete
- Effectively record and/or resolve patron complaints
- Maintain all equipment of Valet Department
- Keep entire work area clean and free from debris during assigned shift
- Set up designated work area as directed
- Learn and follow all rules, laws, regulations and policies pertaining to the Guest Services department
- Apply knowledge gained from training, education and work experience
- Be friendly and courteous at all times
- Apply customer service standards as directed
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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