Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Benefits

Medical insurance
401(k) matching
Performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With a footprint spanning 43 destinations across North America, the company has grown exponentially, offering a diverse portfolio that includes online sports betting and iCasino platforms via ESPN BET and theScore Bet Sportsbook and Casino. PENN Entertainment is recognized not only for its innovative approach to entertainment but also for its commitment to diversity, sustainability, and community engagement. The company fosters a vibrant workplace culture where employees are empowered to grow, thrive, and advance in their careers while contributing to an evolving industry.

Joining PENN ... Show More

Job Requirements

  • Six months' experience in customer service field required
  • Must be at least 18 years of age
  • Valid state driver's license required
  • Obtain and maintain valid state responsible vendor permit
  • Must be able to drive and operate all types of passenger vehicles with automatic or manual transmissions safely
  • Must possess excellent interpersonal skills
  • Good oral and written communication skills
  • Must be fluent and literate in English
  • Physically mobile with reasonable accommodations including ability to lift up to 80 lbs
  • Ability to work outside with varying temperatures
  • Ability to tolerate areas containing second-hand smoke, high noise levels, and bright lights
  • Compliance with all regulatory, governmental, and safety requirements

Job Qualifications

  • Six months' experience in customer service field
  • Must be at least 18 years of age
  • Valid state driver's license
  • Ability to drive and operate all types of passenger vehicles with automatic or manual transmissions safely
  • Excellent interpersonal skills
  • Good oral and written communication skills
  • Fluency and literacy in English
  • Physically mobile and able to lift up to 80 lbs
  • Ability to work outside with varying temperatures and tolerate areas containing second-hand smoke, high noise levels, and bright lights

Job Duties

  • Greet customers and transport luggage to and from vehicles to guest rooms
  • Park and retrieve customers' passenger vehicles efficiently
  • Engage guests by informing them about services across company properties including restaurants, entertainment, promotions, and events
  • Accurately complete luggage tags and valet tickets including vehicle inspection for prior damage
  • Answer valet phone and respond promptly to luggage room calls and expedited car retrieval service from Casino Operations
  • Perform lateral service duties such as driving shuttles and working in coat check when business allows
  • Maintain an upbeat and positive attitude with guests and co-workers
  • Adhere to regulatory, safety, departmental and company policies including Department of Transportation guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location