Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Flexible Schedule
Job Description
The Valet Attendant position is a vital role within a dynamic casino and resort environment known for delivering exceptional guest experiences. The establishment is a bustling hospitality destination that caters to diverse clientele seeking both leisure and entertainment. As a premier casino and resort company, it is committed to providing top-notch services that enhance the overall guest experience by ensuring convenience, safety, and friendly interaction. The company prides itself on its professional and courteous staff that consistently uphold high standards of service excellence. This role is integral to maintaining the smooth operation of valet and vehicle services, contributing significantly to... Show More
Job Requirements
- Must be at least 18 years of age
- Must have valid California Driver License with no major traffic citations in past three years and no more than two minor violations in past three years
- Must be able to stand and jog 100% of shift
- Proven ability to safely operate passenger vehicles with manual and automatic transmissions
- Position contingent on obtaining and maintaining a Gaming License
- Ability to work flexible schedule including nights, weekends, holidays, and fluctuating days off
- Must qualify for licenses and permits required by federal, state and local regulations
- Must obtain First Aid/AED certification
- Must successfully complete TIPS training
- Must have acceptable driving history
- Ability to work outdoors in varying weather conditions
- Must be able to lift and move weights up to 75 pounds
- Must be able to run, reach, bend, twist, stoop, crouch, kneel, and balance during work duties
- Ability to communicate effectively in English
Job Qualifications
- At least one year of high-level customer service experience preferred
- Valid Driver License with clean driving record
- Knowledge of casino and resort amenities, promotions, and events
- Ability to communicate clearly and effectively both verbally and in writing
- Exceptional detail orientation and follow-up skills
- Ability to operate standard and automatic transmission vehicles safely
- Ability to work well as part of a team in a fast-paced environment
- Physical ability to perform duties including running, climbing, lifting, and prolonged standing
- Ability to remain calm and professional when dealing with difficult guests
- Completion of First Aid/AED and TIPS training
- Ability to obtain and maintain a Gaming License
Job Duties
- Provide friendly, fast, and helpful guest service
- Ensure courteous and prompt attention to guest requests or complaints
- Greet arriving and departing guests
- Park guest vehicles in specified areas in an efficient and safe manner
- Retrieve guest vehicles from specified areas efficiently and safely
- Perform drive-and-park assignments per department policies and procedures
- Ensure prompt reporting of any incidents to Valet Supervisor
- Work outdoors in varying weather conditions with proper clothing provided
- Provide information to guests via phone and in-person at the Valet Dispatch Desk about valet services, casino, promotions, and events
- Obtain and maintain a valid California Driver's license
- Stay knowledgeable and up-to-date on casino and resort amenities, promotions, and events
- Demonstrate exceptional detail and follow-up skills
- Exhibit excellent phone and radio etiquette
- Communicate effectively with guests and team members at all levels
- Perform physical tasks including running, climbing stairs, and reaching for keys
- Drive cars of all types safely
- Work flexible schedules including nights, weekends, holidays, and fluctuating days off
- Obtain and maintain a gaming license with the gaming commission
- Perform additional duties such as transporting guests via golf cart, conducting vehicle washes, and assisting in property safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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