Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino & Entertainment is a reputable entertainment and gaming establishment known for delivering exceptional customer experiences and a dynamic working environment. Located in Illinois, The Queen Casino serves as a vibrant destination offering a variety of gaming options, dining, and entertainment to guests. The company prides itself on fostering an inclusive and dedicated workforce that values extraordinary service and exceptional guest interaction. The Queen Casino focuses strongly on developing the career paths of its team members by recognizing individual talents and providing opportunities for professional growth and advancement within the organization. This approach ensures that employees remain motivated... Show More
Job Requirements
- High school diploma or GED
- Valid state driver's license
- Able to obtain and maintain Illinois Gaming License
- Minimum 2 years of valet attendant experience preferred
- Ability to communicate effectively in English
- Physical ability to stand and walk for extended periods
- Ability to work outdoors frequently
Job Qualifications
- 2 years as a valet attendant in a high volume work environment, preferred
- High school diploma/GED, required
- Valid state driver's license in good standing
- Able to effectively communicate verbally and written in English
- Must be able to obtain and maintain an Illinois Gaming License
- Ability to stand and walk for an extended period of time
- Must be okay with frequent exposure to outdoor climates
Job Duties
- Participate regularly in departmental and company meetings
- Provide exceptional customer service and always treat others with respect
- Properly and safely operate all motor vehicles accepted
- Inspect all motor vehicles for damage prior to taking custody and recording any previous damage
- Ensure safety of motor vehicles while in The Queen's custody
- Observe all relevant traffic laws
- Ensure the security of patrons' vehicles while in The Queen's custody
- Ensure all departmental documents are accurate, legible and complete
- Effectively record and/or resolve patron complaints
- Maintain all equipment of Valet Department
- Keep entire work area clean and free from debris during assigned shift
- Set up designated work area as directed
- Learn and follow all rules, laws, regulations, and policies pertaining to the Guest Services department
- Must be able to apply knowledge gained from training, education and work experience
- Must be friendly and courteous at all times
- Must be able to apply customer service standards as directed
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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