Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Benefits

Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
day-one medical coverage

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company operates online sports betting and iCasino platforms through ESPN BET and theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is committed not only to delivering unparalleled fun and excitement but also to upholding strong values such as diversity and sustainability. The company fosters an inclusive environment where team members can thrive personally and professionally while making a positive impact on their communities and the planet.

PENN Entertainment offers an exhilarating and fast-paced work atm... Show More

Job Requirements

  • At least 18 years of age
  • valid state driver's license
  • six months experience in customer service field
  • driving record that meets company requirements
  • ability to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion
  • obtain and maintain valid state responsible vendor permit
  • excellent interpersonal skills
  • good oral and written communication skills
  • fluent and literate in English
  • physically mobile with ability to lift up to 80 lbs
  • ability to work outside with varying temperatures
  • ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area
  • able to tolerate areas containing second hand smoke, high noise levels, and bright lights
  • compliance with all regulatory, governmental, and safety requirements

Job Qualifications

  • Six months experience in customer service
  • valid state driver's license
  • ability to safely operate passenger vehicles with automatic or manual transmissions
  • excellent interpersonal skills
  • good oral and written communication skills
  • fluent in English
  • physically able to perform job duties
  • able to maintain compliance with safety and regulatory standards

Job Duties

  • Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer's passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude
  • initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events
  • accurately completes luggage tags and valet tickets which includes inspection of vehicle for prior damage
  • answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations
  • practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows
  • drives shuttles and works in coat check
  • consistently maintains an upbeat and positive attitude with guests and co-workers
  • consistently practices a sense of urgency throughout entire shift to include sprinting to and from valet lot and in all other job duties
  • adheres to regulatory, safety, departmental and company policies, including Department of Transportation
  • supports safety and accident prevention programs
  • presents oneself as a credit to company and encourages others to do the same
  • performs all other related and compatible duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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