Valet & Parking Assistant Manager

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible scheduling

Job Description

Fontainebleau Las Vegas is a premier luxury resort and casino located in the heart of Las Vegas, known for its stunning architecture, upscale amenities, and exceptional guest experiences. As an iconic establishment in the hospitality industry, Fontainebleau Las Vegas caters to a diverse clientele ranging from leisure travelers to high-profile guests seeking world-class service and accommodations. The resort combines sophisticated elegance with modern conveniences to create an unforgettable stay for its visitors. Employing a large team dedicated to service excellence, Fontainebleau places a strong emphasis on inclusivity, diversity, and professional growth for all its staff members.

The Valet & Park... Show More

Job Requirements

Must be at least 21 years of age
High school diploma or equivalent
Minimum of one year experience in front services for a large-scale luxury resort
Proven experience in front service or guest services role within luxury hotel or high-end resort
Previous supervisory experience preferred
Proficient with Skidata Hotsos and HMS a plus
Highly motivated energetic personality
Ability to maintain composure under stress
Ability to manage prioritize and delegate multiple projects simultaneously
Ability to maintain confidentiality of sensitive information
Excellent communication and interpersonal skills
Customer-centric mindset
Proficient with front office and guest service systems and Microsoft Office Suite
Knowledge of local attractions events and cultural offerings
Ability to influence and collaborate within and outside the organization
Leadership and mentoring skills
Strong organizational and problem-solving abilities
Willing and able to work flexible schedule including nights holidays and weekends
Ability to work in fast-paced and stressful environment

Job Qualifications

High School diploma or equivalent
Minimum of one year experience in front services for a large-scale luxury resort
Proven experience in a front service or guest services role within a luxury hotel or high-end resort
Previous supervisory experience preferred
Proficient with Skidata Hotsos and HMS a plus
Highly motivated and energetic personality with strong commitment to hospitality excellence
Ability to maintain composure in busy and stressful situations
Ability to manage prioritize and delegate multiple projects in a fast-paced environment
Ability to maintain confidentiality of sensitive guest and company information
Excellent communication and interpersonal skills with a polished professional demeanor
Customer-centric mindset with passion for delivering personalized guest experiences
Proficiency in front office guest service systems and Microsoft Office Suite
Knowledge of local attractions events and cultural offerings
Ability to influence and drive collaboration at various organizational levels
Leadership and mentoring capabilities
Strong organizational communication and problem-solving skills
Flexible schedule availability including nights holidays and weekends

Job Duties

Assist the Valet and Parking Manager with overseeing the overall management of the valet parking department including personnel operations and equipment
Assist the Valet and Parking Manager with developing and implementing valet policies procedures and performance standards
Lead and inspire a team of attendants providing guidance training and ongoing coaching
Foster a culture of exceptional customer service emphasizing professionalism courtesy and attention to detail
Conduct regular performance evaluations and provide feedback to attendants recognizing achievements and identifying areas for improvement
Set and maintain a high standard of customer service ensuring guests receive a warm welcome efficient parking services and a positive experience
Respond promptly and professionally to guest inquiries concerns and complaints taking appropriate actions to resolve issues
Assist the Valet and Parking Manager with implementing guest satisfaction measurement tools regularly evaluating feedback
Optimize parking capacity by managing the flow of vehicles ensuring efficient parking and retrieval and maximizing space utilization
Monitor and maintain the functionality of parking equipment coordinating repairs or replacements as needed
Implement and enforce safety protocols and traffic regulations ensuring the safe handling of vehicles and well-being of guests and staff
Collaborate with other departments such as front desk concierge and security to ensure smooth coordination and seamless guest experiences

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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